Service and Support

What we get called for


Brands we service


We service every brand we offer, whether or not we installed it.

It helps if you tell us


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Common questions


Do you service systems you did not install?

Yes. We service every brand we offer. If you want a maintenance plan, we inspect the system first, and the plan may cover labor only, not the materials to replace existing parts that fail.

Do you work outside Houston?

Yes. Most of our work is in the Greater Houston area, and we take select projects elsewhere in Texas. Tell us where your site is.

Are you licensed in Texas?

Yes. Lighthouse Video Surveillance holds Texas Security License #B17255 and has worked in Houston since 2009.

Something already failing?

Cameras down, no footage, or the last integrator is gone. Tell us what you have and what it is doing.

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